FREQUENTLY ASKED QUESTIONS
A list of frequently asked questions related to ASA24 can be accessed from the National Cancer Institute’s Website. A few salient Q&As are highlighted below:
Will I be able to transition a study using ASA24-Canada-2014 (or another ASA24 version not specific to Canada) to ASA24-Canada-2016?
There will not be an automated method to convert a study using ASA24-Canada-2014 to the 2016 iteration of ASA-Canada. If you would like to convert a study, you will need to create a new study using the updated version (once it is available) through the Researcher Website. Read more details about transitioning older studies.
What language is ASA24-Canada available in?
ASA24-Canada-2016 is available to Respondents in both English and French.
The Researcher Website is available in English.
How is Respondent data safeguarded?
The ASA24 system does not ask for nor store any personal identifying information about Respondents. Researchers specify a user ID for each Respondent and download system-generated usernames and encrypted passwords that Respondents use to access the application.
Respondent data are secured at the hosting site using industry standard security controls, including firewalls and encryption.
All data entered into the ASA24 system at the Respondent’s computer are encrypted by the internet browser (e.g. Internet Explorer, Firefox) before they are transmitted to the servers using Secure Socket Layer (SSL) Technology. SSL permits authentication of the sending and receiving computers.
Only a particular study’s investigator(s) and the ASA24 operations team can access response data. Access is gained through usernames and strong passwords.
IP address information is accessed for the purpose of routing information between the server and the Respondent’s computer. Often, the IP address is that of the user’s Internet Service Provider (ISP). IP addresses are not stored or tracked by the ASA24 system. However, logs of connections are kept for audit trail purposes. This information is not harvested in any way but would be available if there were a legal obligation to release it. The hosting site is located in the United States.
Is ASA24-Canada appropriate for use with children?
Currently, there is not a Canadian children’s version of ASA24. Details on the US version of ASA24-Kids are available here.
A study has been conducted with children within the Canadian context using ASA24-2016 to assess both feasibility of use and validity of reported intakes; results will be posted when available.
How accessible is ASA24-Canada for Respondents?
ASA24 is accessible by individuals using assistive technologies, such as screen readers.